Payment Policy

Payment Policy

Welcome to Dexter Muriel and CO’s Payment Policy

At Dexter Muriel and CO, we are committed to providing you with a secure, convenient, and seamless shopping experience. This Payment Policy outlines the methods we accept for payments, how your payments are processed, and what you can expect when making a purchase from us.

Payment Methods

We understand the importance of flexibility and convenience in today’s fast-paced world. Therefore, we offer a variety of payment options to suit your needs:

Google Pay

• Description: Google Pay is a fast and simple way to pay online, in stores, and more. You can easily and securely make payments using your Google Pay account.
• Security: Google Pay uses industry-standard encryption to protect your payment information, ensuring that your transactions are safe and secure.
• Convenience: Simply select Google Pay at checkout, authenticate with your device, and complete your purchase in seconds.

Credit/Debit Cards

• Accepted Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• Security: Our payment gateway partners employ advanced encryption technologies to safeguard your card information. When you enter your card details, they are securely encrypted and transmitted directly to the payment processor.
• Convenience: To pay with your credit or debit card, select the card payment option at checkout, enter your card details, and complete your purchase.

Payment Processing

Secure Transactions

• All payments made on our website are processed securely through our trusted payment gateway partners. These partners comply with the highest standards of security to protect your financial information.
• Your payment information is encrypted using Secure Socket Layer (SSL) technology, which ensures that your data is securely transmitted to our servers and remains confidential.

Order Confirmation

• Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase. This email serves as your receipt and includes important information such as the order number, items purchased, and the total amount paid.

Payment Issues

• If there is an issue processing your payment, you will be notified promptly via email. Common issues might include incorrect card details, insufficient funds, or other payment verification problems. In such cases, you can retry the payment process or contact our customer support team for assistance.

Refunds and Returns

Refund Policy

• At Dexter Muriel and CO, we stand behind the quality of our products and aim to provide you with a satisfactory shopping experience. If you are not completely satisfied with your purchase, please refer to our Return Policy for detailed information on how to initiate a return or request a refund.

Refund Processing

• Refunds are processed back to the original payment method used at the time of purchase. If you paid using a credit/debit card, the refund will be credited back to your card. If you used Google Pay, the refund will be processed back to your Google Pay account.
• The refund processing time may vary depending on your payment provider. Typically, refunds are processed within 5-10 business days. However, it may take longer for the refund to appear on your statement.

Return Policy

• For more information on returns, including eligibility criteria, return shipping instructions, and timelines, please visit our Return Policy page.

Contact Us

We value your feedback and are here to assist you with any questions or concerns regarding payments. Our dedicated customer support team is available to help you with:

• Payment processing issues
• Order confirmation and receipt inquiries
• Refund and return status updates

You can reach out to us at sales@dextermurielandco.com. We strive to respond to all inquiries within 24 hours.